Yogyakarta, July 25, 2025 — PT Jasa Armada Indonesia Tbk (IDX: IPCM), a member of the Pelindo Group, actively participated in the Customer Hearing 2025 event organized by PT Pelindo Jasa Maritim (SPJM) from July 23 to 25, 2025, in Yogyakarta.
The event, attended by entities within the SPJM Group, carried the theme “Hearing Your Needs, Understanding Your Concern.” It served as a strategic forum for SPJM Group to listen to aspirations, address concerns, and collaboratively formulate maritime services that are more adaptive, innovative, and meaningful.
Customer Hearing has become a pivotal moment to strengthen relationships between SPJM Group and all stakeholders in the port industry, while fostering an open and constructive dialogue space.
Arief Hermawan, Director of Fleet and Operations at IPCM, stated “The best innovations are born from genuine understanding. As part of the SPJM Group, IPCM is grateful for our customers’ loyalty. By truly listening, IPCM is ready to meet future challenges through continuous innovation in delivering the best services to our customers.”
IPCM’s presence at the event reflects the company’s commitment to service transformation and quality enhancement in pilotage and towage services across national ports. IPCM believes that synergy and active dialogue are key to building more responsive and sustainable maritime services.
